Whether you are a big, established company or a small business, you know debt collections are an essential but sometimes very time-consuming endeavor to undertake if you want to improve your company’s cash flow and grow your business. In today’s economic climate it is not unusual to have customers who are having trouble paying on time.
Debt collection software can be the best choice to approach these issues while saving money and avoiding potentially harmful press from working with debt collection agencies. It also allows one to avoid unpleasant encounters with clientele because of human errors in the payment tracking process. Furthermore, if you are using debt collection software like CollectOne, you can have it integrated with Salesforce. Streamline the software system to track customer payments, automate the management of overdue accounts, and notify sales reps when payment is paid on collection.
CollectOne, your Debt Collection Software
CollectOne is a debt collection software solution with the capacity to manage multiple debt categories and provides a feature-rich set of automated business processes and the scalability to meet your business needs. With their code-driven technology, you can manage numerous queues for each collector, automate workflows and account distribution, improve productivity and accountability by assessing real-time performance statistics and broaden your account scoring processes with third-party scoring technologies.
CollectOne to Salesforce
CollectOne integration to Salesforce allows sales representatives to get complete visibility of the customers’ credit status and for the Account Receivable (AR) department to manage the entire collection cycle within Salesforce. This integration can enhance your team’s productivity, reduce the cost to the business and maximize your returns by automating the collection process and keeping your sales and credit team up to date on collection matters which can factor into your sales team qualification decision.
With the integration of this debt collection software into Salesforce, you can:
- Notify your sales representative when payment is paid on collection.
- Be aware of the last payment day or recent update.
- Configure the referral object and create fields to satisfy your business needs
- Automate a collection period to let your AR receive email alerts to keep up with the payment due date.
- Keep track of payments sums through roll-up fields on the account.
- Upload or create accounts from CollectOne to Salesforce.
By notifying your sales team when customers have paid on collection, they are able to approach these clients to get more business from them and bring more revenue to your company.
Integrate them now!
To integrate CollectOne into the Salesforce platform, you need to be using this software as your current collection system and have purchased a salesforce license. If you don’t have a salesforce license yet, Cloudsquare, a Salesforce consulting partner, can assist you with getting set up.
Avoid your sales team any more headaches and time spent on clients with bad debts due to the lack of visibility into the collection cycle by synchronizing these two systems.