Salesforce for Retail & Consumer Goods

Analyze clients’ demands, predict buying patterns, deliver sustainable growth, drive profitability, and win brand loyalty with Salesforce for the Retail & Consumer Goods industry.
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Eliminate manual processes and get a 360° view of your business

The shopping experience is a critical, decisive factor in buying decisions. Companies in the Retail and Consumer Goods sectors are still aiming to find ways to optimize their processes, create more personalized shopping experiences and drive client loyalty to accelerate store growth and gain competitive advantage.

With the help of Salesforce for Retail & Consumer Goods, our team can build end-to-end solutions that deliver second-to-none outcomes to transform your business for the next generation of commerce.

  • Gain insights into client behavior through demand analysis and buying pattern prediction.
  • Optimize distribution and reseller management with self-service portals and automation.
  • Streamline inventory management, pricing, promotions, and customer service for a faster, more efficient shopping experience.

Salesforce for Retail & Consumer Goods Benefits

  • Manage your inventory better, improve project tracking, and predict your clients’ needs
  • Protect clients’ data with privacy rules to authenticate client accounts
  • Take advantage of all the opportunities to onboard a new client or cross-sell your valuable products
  • Streamline your quoting and pricing process, making it more accurate
  • Encourage your clients to leverage their most commonly used channels for self-service
  • Increase sales productivity by getting insights into clients so you can engage with them better with relevant content on products and services they want
  • Increase communication with manufacturers and vendors
  • Drive revenue goals, maximize ROI, and improve the in-store buying experience of the end consumers

Retail & Consumer Goods Sub Industries

Food, Drug, Convenience, Grocery & Restaurants

With the help of Salesforce and our integrated solutions, we help businesses in this sector (small stores, supermarkets, pharmacies, restaurants, etc.) to connect the consumer experience with AI-powered insights, improve collaboration with partners and grow their business while increasing brand awareness and marketing ROI.

Mass Merchant & Dept Stores

Department stores offer huge assortments of soft and hard goods. Without the right CRM, it can be quite challenging to provide a seamless customer experience. Use Salesforce to deliver critical B2B processes, empower store associates, accelerate growth, and streamline sales from planning to execution.

Specialty & Luxury

This sector includes retail establishments specializing in selling a specific range of merchandise or luxury items. By using Salesforce, you’ll get key insight to identify important growth areas to design the best approach for your unique business process, meet the needs of today’s shoppers and build lifetime loyalty.

Services for the Industry

Salesforce Implementation
3rd Party Product Integrations
Salesforce Consulting
Salesforce Managed Services
Michael Boluwaji
Project Manager
Brenda Conrado
Business Analyst
Greg Catling
Business Analyst

The Cloudsquare Difference

Innovative Salesforce Solutions. Lifelong Consulting Partners.

Cloudsquare is a Salesforce Consulting and Implementation Partner with over 200+ successful projects and years of Salesforce experience, and deep technical knowledge working with companies in the Retail Industry.

Our extensive industry expertise, Salesforce skill set, and unique approach allow us to leverage the Salesforce platform’s full potential to innovate with every solution and deliver future-proof and robust Salesforce products to clients and customers.

We help your business nurture and develop genuine relationships with their clients, transform your customer buying journey, create more personalized interactions and increase their ROI.

When you work with us, you can expect: 

  • Cost-Effective Solutions
  • Reliability
  • A ‘Process First’ Approach
  • Rapid Response Times
  • Open and Transparent Communication
  • Quick Deployment and Flexible Project Management
  • Ongoing Support and Documentation
  • West Coast, East Coast, and Everywhere in Between
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Ready to get a custom-tailored solution to solve your retail business challenges?

Get in touch with us today to discuss how Salesforce for Retail and Consumer Goods Sectors can help your business!