Short answer: Salesforce creates tools and solutions based on a Customer Relationship Management (CRM) platform for companies of all sizes and industries.
What is Salesforce?
If you’re looking to improve your customer relationships, look no further than Salesforce. Salesforce is the leading CRM platform. According to Salesforce.com, over 150,000 companies use the software to grow their businesses and strengthen relationships with their customers.
The days of relying on an extensive IT team to support your business operations are over. Salesforce is a cloud-based platform that allows users to log-in from anywhere and have instant access to data and the ability to connect with customers on demand.
What does Salesforce offer?
Salesforce software offers products to cater to every business need. In addition to marketing and sales, customer engagement and support, Salesforce offers services like Salesforce Einstein which provides artificial intelligence (AI) to make for more advanced, dynamic applications. You can read more about Einstein Voice here.
The customization of Salesforce is what makes it such a powerful tool. Effectively implementing and building Salesforce is the most important part of integrating a CRM into your business. Cloudsquare, a company that provides Salesforce implementation services, can help you to customize your Salesforce platform and train your employees how to use its features.
Businesses large and small can use Salesforce to make their customer relationships stronger. Salesforce platforms are highly customizable and can be built in a way that works best for every unique business, no matter what the industry may be.
If you are looking to learn more about Salesforce and how your company can use it, you can head to their Trailhead website for free training modules. Trailhead is a fun and free way of learning Salesforce. The platform is user-friendly and will become intuitive once you get the hang of it.
If you need help implementing Salesforce, feel free to contact Cloudsquare today.